Policy holder login

Have your mobile handy - we'll send a security code so you can login

Policy number

Surname

Date of Birth

If you are unable to login contact Customer Service on 1800 134 419 Mon-Fri 8am - 7pm AEST
Sat 8am - 5pm AEST
Sunday Closed

Login here to access your policy so you can

Download your Certificate of Insurance
Change your journey details
Increase your cover
Update your contact information
Cancel your policy

Need to make a claim?

Go to the Online Claims Portal

Terms, conditions, limits, excesses and exclusions apply. This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. Please consider the Product Disclosure Statement and Financial Services Guide before deciding whether to buy this product. If you purchase a policy, we receive a commission which is a percentage of your premium – ask us for more details before we provide you with any services on this product.

Virgin Travel Insurance promoted by Virgin Money (Australia) Pty Limited (Virgin Money) ABN 75 103 478 897, authorised representative No 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. AWP Australia Pty Ltd ABN 52 097 227 177, AFSL 245631 trading as Allianz Global Assistance issues and manages Virgin Travel Insurance on behalf of the insurer, Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL 234708.

This site requires Javascript to be enabled. Please enable it and refresh the page.

To contact us:

Allianz Global Assistance

13 1000 (within Australia)
+61 7 3305 7499 (reverse charge from overseas)

Policy holder login

Security code verification

Security code verification

I don't know my policy number

Email sent

Your Certificate of Insurance containing your Policy Number has been sent to

Login here to access your policy so you can

Need to make a claim?

Financial Services Guide

Product Disclosure Statement

Privacy Notice

Contact Us

Duty of Disclosure